Last Updated: 09/03/2026
At Femilooks, we aim to deliver your orders safely and on time.
1. Order Processing Time
All orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Time
Delivery usually takes 3–7 business days, depending on your location.
Remote areas may require additional delivery time.
3. Shipping Charges
Shipping charges may vary depending on:
- Delivery location
- Order value
- Ongoing promotional offers
Free shipping may be available during special promotions.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to track your shipment.
5. Delivery Issues
If your package is delayed, lost, or damaged during transit, please contact us immediately and we will assist you.
6. Incorrect Address
Customers must provide accurate shipping details. Femilooks will not be responsible for delays or non-delivery caused by incorrect address information.
7. Failed Delivery
If the delivery attempt fails due to:
- Incorrect address
- Customer unavailable
- Refusal to accept order
The package may be returned to us.
Additional shipping charges may apply for re-delivery.
8. Contact Information
For shipping related queries contact:
Femilooks Customer Support
Email: info@femilooks.com
Phone: +91 9991116205
Address:
#1103, C2, Vardhman Gardenia
Sonipat, Haryana – 131001
Customer Support Hours:
Monday – Saturday: 9:00 AM – 8:00 PM
Sunday: 12:00 PM – 6:00 PM